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Let’s have fun at Japan’s largest duty-free store “Laox”!

2018.06.28

Let’s have fun at Japan’s largest duty-free store “Laox”!
“Laox” is popular as a shopping place for foreigners who are visiting Japan. It used to be known as a home electronics merchandiser, however, it recently expanded the range of products and service. Its renovation enabled to stand out as a largest general duty-free store, which has 40 chain stores throughout Japan.

Let’s have fun at Japan’s largest duty-free store “Laox”!
In addition to shopping, we will introduce you how recent Laox evolved, along the view point of Japanese culture and experience.

The early transition to General Duty-Free Store from Home Electronic Merchandiser

The early transition to General Duty-Free Store from Home Electronic Merchandiser
In 1930, Laox started with peddling of electric appliances, after setting up a store in Akihabara soon after the war, it became known as a leading home electronics retailer. It was in 1976 that it launched the name of Laox. Because of TV commercial, its name became popular nationwide.

The early transition to General Duty-Free Store from Home Electronic Merchandiser2
In 2009, Laox became a subsidiary of SUNING Appliance Company, which is the China’s largest home electronic retailer. From this point, they shifted their business strategy and operate as Duty-Free Store targeting foreign tourists. From 2015, they expanded the lineup of the product as a General Duty-Free Store.

The early transition to General Duty-Free Store from Home Electronic Merchandiser3
The early transition to General Duty-Free Store from Home Electronic Merchandiser4
In addition to home appliances and watches, they are developing a variety of product lineups including female shoes and clothing, cosmetics, healthy foods, general foods, games, and many more goods.

Exceptional service for tourists as a first General Duty-Free Store

Exceptional service for tourists as a first General Duty-Free Store
Since Laox is the very first firm, which targeted the foreign tourist as customers, they have unique and standing-out services. The store staff is able to explain the goods and services in major language spoken in the regions such as Asia, Europe, North America, South America, and Africa.

Exceptional service for tourists as a first General Duty-Free Store2
The store staff are familiar with overseas affairs and circumstances thus they would help and guide you through which products suit you the best. With careful instruction and explanation.

Exceptional service for tourists as a first General Duty-Free Store3
Of course, tax exemption procedures are possible at all cash registers. In addition to the one-year manufacturer's warranty, Laox also has a 3-year repair warranty for residents of Mainland China.

Exceptional service for tourists as a first General Duty-Free Store4

From tangible goods consumption to intangible goods consumption. Enjoy your “Experience” in Japan!

From tangible goods consumption to intangible goods consumption. Enjoy your “Experience” in Japan!
Today, Laox is expanding their business field into restaurant, entertainment, and fashion. They uphold their objective to deliver and share the Japanese culture to the world through this initiative.

From tangible goods consumption to intangible goods consumption. Enjoy your “Experience” in Japan!2
From tangible goods consumption to intangible goods consumption. Enjoy your “Experience” in Japan!3
In the summer of 2017, they also opened a leisure complex facility called ‘Chiba Port-Town’, where one can enjoy instant Cup-Ramen specialized store, buffet style restaurant, the super entertainment “GEAR-East Version” facilities, and survival game facilities in the same building.

We should definitely pay attention to the future of Laox, as an entrance to deep Japanese culture!

“Laox”
http://www.laox.co.jp/ (Japanese)
http://www.laox.cn/ (Simplified Chinese)
“Chiba Port Town”
http://portsquare.jp/porttown/

This information was last updated on June 1, 2018. For further details and inquiries please contact the store directly.

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